SJT Venlo BV activates the Digital Assistant – provided by Roadsoft

SJT Venlo BV activates the Digital Assistant – provided by Roadsoft

At SJT Venlo BV, quality, safety and digitization are central. That is why we have activated the Roadsoft Digital Assistant within our organization: an innovative AI-assisted solution that fully digitizes and automates the follow-up of tachograph-related violations. The assistant automatically contacts drivers, explains a violation, records the response and builds a complete, verifiable file.

Objective

The introduction of the Digital Assistant aims to make our compliance processes smarter, faster and more consistent. By automating routine administrative work, we create more room for personal guidance, quality improvement and the safe execution of transport activities. At the same time, we demonstrably meet the increasingly stringent requirements regarding driving and rest times and tachograph legislation.

Added value for SJT Venlo BV

For our company, this digitization represents an important step towards future-proof business operations. The automatic recording of calls and follow-up actions reduces administrative burden, ensures a uniform working method and provides fully traceable documentation for internal audits and ILT checks. This strengthens our position as a high-quality and reliable logistics service provider.

Added value for our employees

Our drivers receive clear explanations about any violations in a timely manner.
Because the feedback takes place immediately after an event, the situation is still fresh in the memory and there is more awareness of laws and regulations. This supports employees in their professional development, while planners and fleet managers spend significantly less time on manual follow-up.

Added value for our customers

Our customers also benefit from this innovation. An organization that fully controls its compliance works more reliably, securely, and transparently. Fewer violations, better process control and a demonstrable level of quality contribute to a stable logistics service that customers can rely on. The Roadsoft Digital Assistant therefore fits in seamlessly with the ambition of SJT Venlo BV to use technology as an engine for quality and customer focus.